Privacy Statement 2014-05-22T02:13:51+00:00

This site is operated by Rockey.com.my, Malaysia. The purpose of this Online Privacy Statement is to inform you about the types of information we gather online about you when you visit Rockey.com.my (“our Site”), how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, that information.

This Online Privacy Statement may change from time to time, so please check back periodically.

This Statement will explain the following regarding the treatment of data collected on our Site:

1. Sites covered by this Statement
2. What information we collect
3. Why we collect your information
4. How we use your information
5. Sharing your information
6. Protecting your information
7. Links to other Web sites
8. Changes to this statement
9. Contact us

1. Sites covered by this Statement

This Online Privacy Statement covers the collection and use of data on the Rockey.com.my website only. This statement is applicable to all visitors, US and non-US. However, this statement does not cover any sites that visitors are directed to from this website. Please review the privacy statements maintained on these websites.

2. What information we collect

We only collect general information regarding our visitors:

The information collected includes: Personally Identifiable Information such as your name, mailing address, phone number, e-mail address, company/organization, and job title. We request Personally Identifiable Information when you download from our website, fill out surveys and correspond with us. We also collect Personally Identifiable Information when you ask that we send products or information directly to other people; in these cases, we will collect the information you submit about the recipient.

3. Why we collect your information

Our primary goal in collecting information about you is to be able to provide you, our customers with superior service and to provide all visitors a smooth, efficient, and personalized experience while using our Site. With this information, we will be able to provide you with the latest happenings and news on new mobile networking technologies and other such events.

4. How we use your information

We gather and use information in a number of ways, including the following:

Technical support: We may collect certain information when you request technical support for your Rockey.com.my products. This information is necessary to identify your systems, understand the configuration of the products, diagnose your questions, and provide solutions.

Online surveys and polling: We collect Personally Identifiable Information from customers who volunteer to complete surveys or participate in polls. We use this information to improve our products and services.

Newsletters and promotional e-mails: We collect Personally Identifiable Information when you ask to receive newsletters, promotional e-mails, and other information. We use this information to provide you the information you request.

Contact information: If you contact us, we may keep a record of your correspondence or comments, including Personally Identifiable Information, in a file specific to you. We use this information to help us provide better service in the event you contact us again.

5. Sharing your information

We do not sell, trade, or rent to others the Personally Identifiable Information we collect online. Unless we have your permission, we will share the Information you provide online only with other Rockey.com.my entities and/or businesses that provide services to Rockey.com.my and only for the purposes described above. Where Rockey.com.my engages third parties to perform services on our behalf, we will require them to observe the intent of this Online Privacy Statement.

From time to time, we may be required to provide your Information in response to a court order, subpoena, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may release certain Personally Identifiable Information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions or to protect the rights, property, and safety of others and ourselves.

Rockey.com.my or its related entities could merge with or be acquired by another business entity or their respective assets could be acquired. Should such a combination or acquisition occur, you should expect that Rockey.com.my would share some or all of your Personally Identifiable Information to continue serving you and other users of our Site.

6. Protecting your information

Rockey.com.my acknowledges your trust and is committed to protecting the information you provide us. To prevent unauthorized access, maintain accuracy, and ensure proper use of information, we have employed physical, electronic, and managerial processes to safeguard and secure the information we collect online.

7. Links to other/third-party websites

Parts of our Site contain links to third-party Web sites for your convenience and information. If you use these links, you will leave the Rockey.com.my website. When you access a non-Rockey.com.my website, even one that may contain the Rockey.com.my logo, please understand that we do not control the content and are not responsible for the privacy practices of that site. We suggest that you carefully review the privacy policies of each site you visit. This Online Privacy Statement does not cover the information practices of those Web sites linked to our Site. These other sites may send their own cookies to users, collect data, or solicit personal information.

8. Changes to this Statement

If there are changes or additions to the terms of this Online Privacy Statement, we will post those changes here so that you will always know what information we collect online, how we use it, and what choices you have. Please be sure to check this page before proceeding to use our Site. Regardless of any changes we make to our Online Privacy Statement, we will always use your Personal Information in accordance with the version of the Statement in place at the time you provided your information, unless you give your express consent for us to do otherwise.

9. Contact Us

If you have any questions or concerns about Rockey.com.my’s use of your information or about this Online Privacy Statement, please send an e-mail to support@rockey.com.my.