Product Quality Tracking and Inspection Form


Dear Customer:

In order to assure product quality and improve our services, our company herein requires all customers fill in this form when encountering problems and needing to replace the Rockey. Please mail this form along with the defected Rockey back to our company. Please use the rocktest tool kit under the Utility directory within the software we provided to conduct quality inspection on your Rockey. If the Rockey passes your inspection, but it still has other problems such as: having problems when connecting to a printer, please give us details about the printing mode setting, printer model, description of the problems, etc. as well as other problems in the form below.

Your company name:                                                    TEL:                                                     

Handled by:                                                          Inspected by:                                                  

You returned                             pcs of Rockey(s) to FeiTian Technology Corporation

on         (month)         (day)            (year)

Model:     qRockey-IV       qRockey-IV-USB     or others:                                                  

User ID                              

Result of inspection on your Rockey by using the rocktest tool kit?

qnormal     qabnormal     qnormal, but                                                                                 

Detailed description of problems:

                                                                                                                                                              

                                                                                                                                                              

                                                                                                                                                              

Please make and keep a copy of this form for future reference, thank you for your cooperation.


Copyright 1997-2006 FEITIAN Technology Co.,Ltd. All rights reserved.
Last Updated: Oct 9, 2006