| 1. Sites covered by
this Statement This Online Privacy Statement covers
the collection and use of data on the Rockey.com.my website only.
This statement is applicable to all visitors, US and non-US. However,
this statement does not cover any sites that visitors are directed
to from this website. Please review the privacy statements maintained
on these websites.
2. What information we collect
We only collect general information regarding our visitors:
The information collected includes: Personally Identifiable Information
such as your name, mailing address, phone number, e-mail address,
company/organization, and job title. We request Personally Identifiable
Information when you download from our website, fill out surveys
and correspond with us. We also collect Personally Identifiable
Information when you ask that we send products or information directly
to other people; in these cases, we will collect the information
you submit about the recipient.
3. Why we collect your information
Our primary goal in collecting information about you is to be able
to provide you, our customers with superior service and to provide
all visitors a smooth, efficient, and personalized experience while
using our Site. With this information, we will be able to provide
you with the latest happenings and news on new mobile networking
technologies and other such events.
4. How we use your information
We gather and use information in a number of ways, including the
following:
Technical support: We may collect certain information when you
request technical support for your Rockey.com.my products. This
information is necessary to identify your systems, understand the
configuration of the products, diagnose your questions, and provide
solutions.
Online surveys and polling: We collect Personally Identifiable
Information from customers who volunteer to complete surveys or
participate in polls. We use this information to improve our products
and services.
Newsletters and promotional e-mails: We collect Personally Identifiable
Information when you ask to receive newsletters, promotional e-mails,
and other information. We use this information to provide you the
information you request.
Contact information: If you contact us, we may keep a record of
your correspondence or comments, including Personally Identifiable
Information, in a file specific to you. We use this information
to help us provide better service in the event you contact us again.
5. Sharing your information
We do not sell, trade, or rent to others the Personally Identifiable
Information we collect online. Unless we have your permission, we
will share the Information you provide online only with other Rockey.com.my
entities and/or businesses that provide services to Rockey.com.my
and only for the purposes described above. Where Rockey.com.my engages
third parties to perform services on our behalf, we will require
them to observe the intent of this Online Privacy Statement.
From time to time, we may be required to provide your Information
in response to a court order, subpoena, or government investigation.
We also reserve the right to report to law enforcement agencies
any activities that we in good faith believe to be unlawful. We
may release certain Personally Identifiable Information when we
believe that such release is reasonably necessary to enforce or
apply our Terms and Conditions or to protect the rights, property,
and safety of others and ourselves.
Rockey.com.my or its related entities could merge with or be acquired
by another business entity or their respective assets could be acquired.
Should such a combination or acquisition occur, you should expect
that Rockey.com.my would share some or all of your Personally Identifiable
Information to continue serving you and other users of our Site.
6. Protecting your information
Rockey.com.my acknowledges your trust and is committed to protecting
the information you provide us. To prevent unauthorized access,
maintain accuracy, and ensure proper use of information, we have
employed physical, electronic, and managerial processes to safeguard
and secure the information we collect online.
7. Links to other/third-party websites
Parts of our Site contain links to third-party Web sites for your
convenience and information. If you use these links, you will leave
the Rockey.com.my website. When you access a non-Rockey.com.my website,
even one that may contain the Rockey.com.my logo, please understand
that we do not control the content and are not responsible for the
privacy practices of that site. We suggest that you carefully review
the privacy policies of each site you visit. This Online Privacy
Statement does not cover the information practices of those Web
sites linked to our Site. These other sites may send their own cookies
to users, collect data, or solicit personal information.
8. Changes to this Statement
If there are changes or additions to the terms of this Online Privacy
Statement, we will post those changes here so that you will always
know what information we collect online, how we use it, and what
choices you have. Please be sure to check this page before proceeding
to use our Site. Regardless of any changes we make to our Online
Privacy Statement, we will always use your Personal Information
in accordance with the version of the Statement in place at the
time you provided your information, unless you give your express
consent for us to do otherwise.
9. Contact Us
If you have any questions or concerns about Rockey.com.my's use
of your information or about this Online Privacy Statement, please
send an e-mail to support@rockey.com.my. |
